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New Rates Effective 4/1/2024

Mar 22, 2024, 8:00 AM

New rates and rules effective 4/1/2024 as approved by the Public Service Commission of Wisconsin: 4/1/2024 Rate File.

2024-2025 Rate Increase proposed by WI PSC

Feb 29, 2024, 10:00 AM

The proposed revenue increase is for $4.18M (or 39%) over a two-year period from 2024 to 2025.  The most significant factor in the increase is costs…

Notice of Public Hearing - Rates

Feb 19, 2024, 8:00 AM

Please see this notice from the Public Service Commission of Wisconsin. 

Frost Depth

Jan 12, 2024, 10:10 AM

Winter has arrived. As frost dives deeper into the ground, underground water service lines can become
vulnerable to freezing. If your service line has froze in…

Office Closure

Jan 12, 2024, 7:00 AM

Due to inclement weather, the Utility Office will be closing at 10:00 am today. Please visit Sheboyganwater.org for self-serve options. 

1/12/2024

Brief Office Closure

Jan 4, 2024, 8:00 AM

The Utility office will be closed today from 1:00 pm to 2:30 pm. 

Please visit SheboyganWater.org for self-serve options during this time. 

Thank you for your patience. 

New Utility Bill Format

Nov 30, 2023, 10:00 AM

The Sheboygan Water Utility is excited to share with you a new printed Utility bill format! The new format provides more detailed account information as well…

Late Office Opening

Nov 29, 2023, 6:15 AM

The Utility office will be opening at 9:30 am on Wednesday, November 29, 2023. Please visit SheboyganWater.org for self-serve options. 

Thank you for your patience during this…

Holiday Closure

Nov 21, 2023, 8:00 AM

The Utility office will be closed on Wednesday, November 23 and Thursday, November 24, 2023. 

For self-serve options, please visit SheboyganWater.org.

 

 

Third Party Bill Printing

Nov 1, 2023, 8:01 AM

Utility Bills are now being printed and mailed from a third party bill printer. Customers may notice a different envelope and slightly different bill features. In…

Office Closure Today

Oct 3, 2023, 8:01 AM

The Utility office will be closed today from 10:30 am until Noon for staff training.

Please visit SheboyganWater.org for self-serve options.

Thank you for your patience during this…

Water Quality Testing Solicitors

Sep 19, 2023, 8:00 AM

Sheboygan Water Utility customers are again reporting water quality testing solicitations from a company called C & P Clear Water. The reported solicitations have come in…

Water Rates

Aug 2, 2023, 2:50 PM

The Sheboygan Water Utility has submitted an application to increase water rates to the Wisconsin Public Service Commission.  Any rate changes would only apply to the…

Lane Change - South Business Drive

Jul 17, 2023, 7:30 AM

Lane Change- South Business Drive

Traffic will be shifted to the western lane of northbound South Business Drive, just south of Oakland Avenue for street repairs. This…

Street Closure: South 12th Street

Jun 26, 2023, 7:00 AM

South 12th Street from Washington Avenue to Greenfield Avenue will be closed for street repairs. This street is expected to be closed from June 26th through…

Office Closure

Jun 21, 2023, 7:00 AM

The Utility Office will be closed today from 8:30-Noon for professional development. Please visit SheboyganWater.org for self-serve options. 

Thank you for your patience. 

Payment Window Closed

May 31, 2023, 8:00 AM

The Payment Window at the Utility Office will be closed from Thursday, June 1 at 11:00am to Monday, June 5 at Noon for flooring replacement.

All Customer…

Early Office Closure 5/5/2023

May 5, 2023, 7:30 AM

The Utility Office will be closing at 1:00 pm on May 5, 2023. Please visit SheboyganWater.org for self-serve options. 

Thank you for your patience during this time. 

Water Quality Testing Solicitors

May 2, 2023, 8:20 AM

Sheboygan Water Utility customers are reporting water quality testing solicitations from a company called C & P Clear Water. The reported solicitations have come in the…

Early Office Closure 4/14/2023

Apr 14, 2023, 8:51 AM

Early Office Closure

The Utility office will be closing at 1:00 pm today. Visit SheboyganWater.org for self-serve options.

Thank you for your patience.

Office Closed

Feb 23, 2023, 6:00 AM

The Utility Office is closed today due to the weather. Please visit SheboyganWater.org for self-serve options. 

We will reopen tomorrow morning at 7:30 am. 

Thank you for your…

Brief Office Closures: Tuesday and Thursday

Feb 7, 2023, 7:00 AM

The Utility Office will be closed this week during the following dates and times. Visit SheboyganWater.org for self-serve options 

Tuesday, February 7, 2023: 1:00 pm to 2:30…

Water Main Break 1/31/2023

Jan 31, 2023, 8:00 AM

Distribution Techs are responding to a main break in N 28th Street between Michigan Ave and Kohler Memorial Drive.

A brief emergency water shutdown will be required…

Office Closed 1/16/2023 12:30-2:00 pm

Jan 16, 2023, 7:30 AM

The Utility Office will be closed today from 12:30-2:00 pm. Please visit Sheboyganwater.org for self-serve options. 

Thank you for your patience during this time. 

 

Frost Depth

Jan 3, 2023, 10:00 AM

Winter has arrived. As frost dives deeper into the ground, underground water service lines can become
vulnerable to freezing. If your service line has froze in the…

Utility Office Holiday Schedule

Dec 19, 2022, 1:00 PM

Water Main Break 12/19/2022

Dec 19, 2022, 11:40 AM

Distribution Techs are responding to a main break in S. 12th St., just south of Washington Ave.

A brief emergency water shutdown will be required in the…

Brief Office Closure 12/1/2022

Dec 1, 2022, 8:00 AM

The Utility Office will be closed today from 11:00 am to Noon.

Please visit SheboyganWater.org for self-serve options.

Thank you for your patience.

Press Release- Lane Closure- Erie Avenue

Oct 11, 2022, 12:00 PM

The eastbound lane of Erie Avenue will be closed to thru traffic between N 23th Street and N 19th street for street repairs. This lane is…

Closed for Financial Software Training September 15 & 16, 2022

Sep 9, 2022, 1:15 PM

The Utility Office will be closed to the public Thursday, September 15,2022, and Friday, September 16, 2022 for financial software training. 

During this time, you may start…

Utility Phone Lines Down

Sep 6, 2022, 1:20 PM

Utility Phone Lines Currently Down: The Utility phone lines are currently down. Please send us a message at customerservice@sheboyganwater.org . Thank you for your patience.

Office Hours

Sep 2, 2022, 8:01 AM

Summer office hours end 9/2/2022. Office hours will return to the below hours on 9/6/2022.

Monday
7:30 am to 4:00 pm
Tuesday
7:30 am to 4:00 pm
Wednesday
7:30 am to 4:00…

Early Office Closure

Aug 18, 2022, 1:00 PM

Summer Office Hours

May 23, 2022, 2:00 PM

Effective Tuesday, May 31, 2022 the Utility Office Hours will be as shown below: 

Monday
6:30 am to 3:00 pm
Tuesday
6:30 am to 3:00 pm
Wednesday
6:30 am to 3:00 pm
Thursday
6:30…

Office Closed Today 1:00 pm to 3:00 pm

May 5, 2022, 8:00 AM

The Utility Office will be closed today from 1:00 pm to 3:00 pm.

 

Please visit Sheboyganwater.org for self-serve options.

Office Closed Today 11:00 am to Noon

Apr 28, 2022, 8:00 AM

The Utility Office will be closed today from 11:00 am to Noon.

 

Please visit Sheboyganwater.org for self-serve options.

Utility Office Closed Good Friday

Apr 7, 2022, 3:55 PM

The Utility office will be closed on Friday, April 15, in observance of Good Friday. 

Self-serve options are available at Sheboyganwater.org. 

Thank you for your patience. 

Office Closed Today Noon to 1:00 pm

Mar 30, 2022, 10:00 AM

The Utility Office will be closed today from Noon to 1:00 pm.

 

Please visit Sheboyganwater.org for self-serve options.

Phone Lines Down

Mar 22, 2022, 8:00 AM

The Utility phone lines are currently down. For assistance, please contact customerservice@sheboyganwater.org. 

Thank you for your patience. 

NEWS RELEASE

Mar 11, 2022, 11:15 AM

Senator Tammy Baldwin’s office has announced that the Sheboygan Water Utility will receive $2.0M in directed spending federal appropriations for its Raw Water Improvements (RWI) project. …

Early Payment Window Closure

Mar 11, 2022, 7:30 AM

The payment window will be closing early today at 11:00 am. During this time, payments can be made by visiting SheboyganWater.org or by calling 920-459-3800 option…

Now Hiring!

Feb 25, 2022, 10:30 AM

Join the Sheboygan Water Utility team as a full-time Civil Engineering/GIS Tech!

Check out our current employment opening here: https://indeedhi.re/3t8dL3p.

Brief Office Closure - Monday 12:30-2:30pm

Jan 31, 2022, 6:20 AM

The Utility Office will be closed Monday, January 31, 2022 from 12:30-2:30pm.  

To make a payment, or start or stop service, visit SheboyganWater.org. 

Thank you for your patience during…

Frost Depth

Jan 5, 2022, 9:10 AM

Winter has arrived. As frost dives deeper into the ground, underground water service lines become vulnerable to freezing. Each year the Utility mails notices to homeowners who…

Notice of Hearing

Jan 5, 2022, 8:30 AM

PUBLIC NOTICE TO ALL CUSTOMERS OF THE SHEBOYGAN WATER UTILITY

The Sheboygan Water Utility has filed an application with the Public Service Commission of Wisconsin (PSCW) to increase…

Holiday Schedule

Dec 21, 2021, 2:00 PM

The Sheboygan Water Utility will be closed as shown below for the holidays. 

We wish you happy holidays!

 

Office Closed November 23 from 10:00 am to 2:00 pm

Nov 22, 2021, 8:00 AM

The Utility Office will be closed Tuesday, November 23, from 10:00 am to 3:00 pm. During this time, payments can be made by visiting Sheboyganwater.org or…

Raw Water Improvements Project Now Bidding

Nov 18, 2021, 4:10 PM

This project includes an approximately 4,250 GSF Pump Station with primary occupancy classification F-2 (Low Hazard Factory Industrial), and separated H-3 hazardous occupancy at the Chemical…

Senator Tammy Baldwin Includes RWI Project in Senator's 2022 Direct Spending Appropriations Requests

Oct 21, 2021, 8:01 AM

Thanks to Senator Tammy Baldwin and staff for including the Sheboygan Water Utility’s Raw Water Improvements (RWI) project on the Senator’s 2022 Directed Spending Appropriations requests:

https://www.appropriations.senate.gov/congressionally-directed-spending-requests-chart

Office Closed Noon to 1:00 pm Today

Sep 3, 2021, 8:01 AM

The Utility Office will be closed form Noon to 1:00 pm today. You may view or pay your bill online at SheboyganWater.Org or by calling 920-459-3800…

Payment Window Closing

Sep 1, 2021, 1:45 PM

The payment window at the Utility Office is closing at 2:00 pm today due to City road construction near the main entrance.

Please visit sheboyganwater.org to view…

Early Office Closure

Aug 20, 2021, 11:14 AM

The Utility Office will be closing early at 2:00 pm today. Please visit SheboyganWater.org to view or pay your bill. 

 

Coming Soon: New & Improved Payment System!

Aug 16, 2021, 2:01 PM

Sheboygan Water Utility is excited to announce that we will be launching a new and improved bill pay service for utility bills! Our previous online bill…

Park Ave Road Closure

Jul 8, 2021, 9:30 AM

Park Avenue is closed from N. 3rd St. to Barrett St for a City of Sheboygan road project. The Utility Business Office is open during the project. 

To…

Utility Office Closed July 5, 2021

Jun 24, 2021, 10:26 AM

The Utility Office will be closed Monday, July 5, 2021 in observance of Independence Day. 

During this time, start/stop service requests and payments can be made by…

Utility Solar Voltaic System Update

Jun 22, 2021, 10:01 AM

A year in review of the Utility's Solar Voltaic System. Read the report here