Manage Your Account Online with Ease! Sign up for AUTO PAY, View Your Account Balance, Make a One Time Payment, or Opt Out of Paper Statements:
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New payment portal is now LIVE!
Sheboygan Water Utility is excited to announce that we launched a new and improved bill pay service for utility bills! Our previous online bill payment provider, PSN, has merged with a new company called InvoiceCloud. This new payment platform offers you greater flexibility to view and pay your utility bills online anytime, from anywhere.
If you've previously registered for online payment services with PSN, your account will be automatically converted to the new InvoiceCloud system. Once operational, you can access your account using your PSN login credentials. If you are a current AutoPay or Paperless customer, your InvoiceCloud account will automatically be enrolled in these features. No action is required.
PLEASE NOTE: If you originally signed up for Auto Pay directly with the Sheboygan Water Utility (by paper form), you need to contact the Utility at 920-459-3800 Option 2 to make any changes to your Auto Pay!
If your account is within 1 day of disconnection, we strongly advise you to contact the Sheboygan Water Utility with the confirmation number you receive after making your payment online or by phone. This will help prevent any further disconnection process.
If you are currently disconnected you must call the Sheboygan Water Utility to have services reconnected. Services will not automatically be restored once payment is made.
Past due amounts added to the Property Taxes must be remitted to the Sheboygan County Treasurer to ensure proper credit to your account. These cannot be paid to the Water Utility.